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--- opinion:frater_secessus:prebuilt_van [2024/04/23 16:50]
frater_secessus [Help: the power in my pre-built van doesn't work]
+++ opinion:frater_secessus:prebuilt_van [2024/05/12 19:12]
frater_secessus [get a handle on the symptoms]
@@ Line 3: / Line 3: @@
 ====== Help:  the power in my pre-built van doesn't work ======
-This is a difficult problem, since neither you nor the people who want to help you know how your system is put together or what it is designed to do.  Coulda/woulda/shoulda don't matter right now because you're stuck without power.
+This is a difficult problem, since neither you nor the people who want to help you know how your system is put together or what it is designed to do.  Coulda/woulda/shoulda((ie, could have identified what was installed //before// buying it)) don't matter right now because you're stuck without power.
 Let's see if we can get you on your feet first, then we can worry about doing things the right way.
@@ Line 26: / Line 26: @@
 Pay attention to what is happening so you can describe it clearly and accurately to people who want to help //but who cannot see your van.//
-  * useful information:  "My inverter gives a E3 error and stops working when the battery monitor says voltage is below 11v"
+  * useful information:
+    * "My inverter gives a E3 error and stops working when the battery monitor says voltage is below 11v"
+    * My [whatever] worked until yesterday
+    * my [whatever] has never worked
   * ok information:  "my inverter doesn't work when voltage is 11v"
   * useless:  "my inverter doesn't work"

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